Delivery: Page 20
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Courtesy of Brinker International
Brinker integrates with Google for pickup of It's Just Wings
Patrons can now search for the virtual brand using Google Search and Google Maps, place their orders, pay and pick up at Chili's restaurants.
By Alicia Kelso , Julie Littman • Updated March 24, 2021 -
Permission granted by Wow Bao
Wow Bao to reach 1K locations through its host kitchen program
The fast casual brand, which currently has 150 locations, is using this initiative to expand into new markets while also providing outside restaurant partners additional revenue.
By Julie Littman • Jan. 26, 2021 -
Uber lays off 15% of Postmates' employees
Uber has let go of about 185 Postmates staff, with CEO Bastian Lehmann and most of the delivery aggregator's executive team expected to leave the company, The New York Times reports.
By Julie Littman • Jan. 25, 2021 -
Courtesy of DoorDash
DoorDash rides with Daveed Diggs, 'Sesame Street' for first Super Bowl ad
A reimagination of the "People in Your Neighborhood" song from the children's show highlights all the things that people can order via the app.
By Robert Williams • Jan. 25, 2021 -
Courtesy of IHOP
IHOP adds burritos and bowls to meet off-premise demand
The causal chain's off-premise comp sales increased 154% during Q3, and the new more portable items are meant to be ideal for takeout and delivery.
By Alicia Kelso • Jan. 20, 2021 -
Permission granted by Fogo de Chao
How Fogo de Chao, STK balance off-premise with experience
The challenge for both brands was developing solutions that would be robust enough to withstand the pandemic environment without compromising the reason diners visit them in the first place: experience.
By Emma Liem Beckett , Julie Littman • Jan. 19, 2021 -
Permission granted by Kitchen United
Kitchen United to open 16 centers this year
The company is doubling down on existing high-value markets like Chicago and Los Angeles while it plans to expand into new ones like New York City and the Bay Area later this year.
By Julie Littman • Jan. 14, 2021 -
Permission granted by Fat Brants
Noodles & Company opens first ghost kitchen in Chicago
The Humboldt Park location will allow customers to order meals through the company's loyalty app, as well as third-party partners, for pickup and delivery.
By Emma Liem Beckett , Julie Littman • Updated May 20, 2021 -
Grubhub partners with Fiat Chrysler to add in-car food ordering
Consumers can reorder favorites or discover new restaurants, which allows them to find nearby eateries they have not ordered from before.
By Alicia Kelso , Julie Littman • Jan. 12, 2021 -
Denny's diversifies with rollout of 2 virtual brands
The Burger Den will open in February, while The Melt Down, which will focus on sandwiches, launches in the spring.
By Julie Littman • Jan. 12, 2021 -
Courtesy of https://www.auntieannes.com/newsroom/best-friends-day-2019
Focus Brands adds surcharge for digital pickup, delivery orders
The company said the additional 35 cent fee will help support the online ordering experience, but customers have already criticized the practice.
By Alicia Kelso • Jan. 7, 2021 -
DoorDash drivers can now earn cash rewards
The benefits are part of the company's $12 million Dasher Rewards Program, which was announced in November, that offers additional incentives to the most active couriers.
By Alicia Kelso • Jan. 6, 2021 -
2020 Trends: Expectations vs. reality
The restaurant industry had great expectations this year, but the pandemic completely changed the market's competitive landscape. Here's how the crisis impacted the trends we originally predicted for the year.
By Emma Liem Beckett • Dec. 23, 2020 -
Shake Shack rolls out in-app delivery nationwide
The feature, facilitated by Uber Eats, allows diners to track orders in real time with a $0.99 flat delivery fee and no delivery fee for orders over $35.
By Alicia Kelso • Updated March 18, 2021 -
NRA, delivery companies develop nationwide framework that could ease tensions
The seven principles, which address issues such as transparency, food safety and alcohol delivery, mark the first time the two parties have come together to create guidelines to shape public policy.
By Julie Littman • Dec. 17, 2020 -
Grubhub offers free delivery in Chicago, NYC during winter
Through mid-March, the aggregator will offer its Grubhub+ subscription program to customers for free. It will also include local partner restaurants in the program at no additional cost.
By Julie Littman • Dec. 16, 2020 -
Postmates joins Uber, DoorDash in bankrolling driver benefits in CA with price hikes
The aggregators are rolling out customer fees to help pay for healthcare subsidies, mileage reimbursement and occupational insurance they promised in winning ballot measure Proposition 22.
By Emma Liem Beckett • Updated Jan. 20, 2021 -
Courtesy of The Wendy's Company
Wendy's teams with Uber Eats on customized menus for Twitch gamers
The burger chain's "Never Stop Gaming Menu" includes combinations of items selected by five of the platform's most popular streamers.
By Robert Williams • Dec. 10, 2020 -
Grubhub's latest online ordering tools won't charge marketing fees
The delivery aggregator's new Direct Order Toolkit allows restaurant partners to add either a direct link for use in email marketing and social media, a direct "order now" button on their website or a QR code on printed materials.
By Alicia Kelso • Dec. 9, 2020 -
DoorDash valued at $39B after IPO
By selling 33 million shares at $102 a piece, the food delivery company would raise nearly $3.4 million and become the second largest IPO of the year.
By Julie Littman • Dec. 9, 2020 -
Dive Awards
Innovator of the Year: DoorDash
Not long after the pandemic struck, the third-party aggregator rolled out tools for merchants, including commission-free deals, provided streamlined access to PPP applications and cold weather grants.
By Julie Littman • Dec. 9, 2020 -
Yujin Kim/Restaurant Dive
Dive Awards
The Restaurant Dive Awards for 2020
From Chipotle to DoorDash, these are the companies and executives that led restaurant industry innovation in a time of crisis.
By Restaurant Dive Team • Dec. 9, 2020 -
DoorDash hit with cease-and-desist letter from DC attorney general
The company has decided not to charge D.C. restaurants their contractual DashPass rates at this time following a warning from the District that doing so could put the aggregator in breach of a local delivery fee cap.
By Alicia Kelso • Updated Dec. 10, 2020 -
Jimmy John's partners with DoorDash using self-delivery product
The partnership marks a strategy shift for the sandwich chain, which once vowed never to work with third-party apps.
By Julie Littman • Dec. 2, 2020 -
Permission granted by Zuul
Thrillist, Zuul launch rotating ghost kitchen in New York City
A series of 10 restaurants will lead a two-week chef residency at the shared kitchen facility in the SoHo district, offering limited-edition meals for delivery. Thrillist will cover food, labor, packaging and delivery costs.
By Alicia Kelso • Dec. 1, 2020
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