Corporate
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Scott Olson via Getty Images
Shake Shack taps Goldman Sachs analyst as new CFO
Katherine Fogertey will take the reins at the publicly listed fast casual chain on June 14.
By Jane Thier , Julie Littman • June 10, 2021 -
Courtesy of Starbucks
Starbucks resurrects reusable cup program after pandemic hiatus
The chain will restart the program on June 22 with a new contactless process that reduces touchpoints between employees and diners.
By Alicia Kelso • June 09, 2021 -
Explore the Trendline➔
Permission granted by Homeroom
TrendlineIndependent restaurants
In an industry built on in-person interactions and long-term relationships with customers, the COVID-19 crisis was a serious blow to independent operators, but many have pivoted and found new ways to reach diners.
By Restaurant Dive staff -
Courtesy of Burger King
Burger King trolls Chick-fil-A with LGBTQ donations during Pride
The latest escalation of the chicken sandwich wars is a not-so-subtle dig at a company with a history of donating to anti-LGBTQ charities.
By Chris Kelly • June 09, 2021 -
Chuck E. Cheese will hire 5K employees this summer
The eatertainment chain's hiring push may pale in comparison to some of its quick-service peers, but it does illustrate signs of recovery after a tumultuous year that included bankruptcy.
By Alicia Kelso • June 02, 2021 -
Courtesy of Sweetgreen
Sweetgreen refreshes brand identity to spotlight sustainability, focus on 'real food'
The overhaul has been in the works for the past year and is now being implemented across marketing and advertising, social media, physical store design, digital signage, packaging and employee uniforms.
By Peter Adams • May 27, 2021 -
Courtesy of Chipotle
Q&AWhy Chipotle tapped Discord in its push for fresh recruitment tactics
Chipotle's Director of Talent Acquisition Michael Miller dishes on the burrito giant's hiring event hosted by the instant messaging platform.
By Katie Clarey • May 26, 2021 -
Courtesy of Yum Brands/BusinessWire
Yum Brands partners with University of Louisville to open franchising center
The Yum Center for Global Franchise Excellence will focus on recruiting and educating underrepresented people of color and women about franchising.
By Julie Littman • May 26, 2021 -
Grubhub teams with Restaurant Strong Fund to offer $2M in grants
The program's $5,000 grants for select restaurants with five or fewer locations could help fill the gap left by the Restaurant Revitalization Fund's early closure.
By Emma Liem Beckett • May 25, 2021 -
Permission granted by Chipotle
Chipotle aims to gamify mental health goals with Aduro partnership
Chipotle workers will be able to earn gift cards, healthcare discounts and other benefits by achieving well-being goals set on virtual wellness platform Strive.
By Katie Clarey • May 24, 2021 -
McDonald's sued for $10B in damages over alleged racial stereotyping
Allen Media Group claims McDonald's operates a tiered advertising structure that differentiates on the basis of race, an accusation that arrived the same day the chain committed to double its investment in diverse media partners.
By Peter Adams • UPDATED: May 21, 2021 at 9:54 a.m. -
Domino's CFO Stuart Levy resigns
The pizza chain is searching for a replacement and, in the meantime, has created a new Office of the CFO overseen by CEO Ritch Allison.
By Thai Phi Le • May 20, 2021 -
Retrieved from Panera on May 20, 2021
Panera unveils double drive-thru store design
Going forward, all Panera builds and remodels will feature this design, and most locations will be in suburban markets to accommodate the drive-thrus.
By Emma Liem Beckett • May 20, 2021 -
Permission granted by Goldbelly
Goldbelly snags $100M after seeing 300% growth in 2020
The novelty food delivery service will put this capital infusion toward scaling its technology and operations and accelerating the onboarding of new chefs and restaurants.
By Emma Liem Beckett • May 19, 2021 -
Permission granted by Wendy's
Wendy's pursues ghost kitchens, says 30% of new units will be nontraditional
The chain's U.S. digital business grew to roughly 7.5% of sales in Q1 2021 thanks to increases in mobile ordering and delivery, inspiring store designs with delivery drivers in mind, Chief Development Officer Abigail Pringle said.
By Emma Liem Beckett • May 14, 2021 -
McDonald's raises pay at US corporate stores ahead of planned worker strike
McDonald's is raising hourly wages by an average of 10% at its U.S. company-owned restaurants, impacting more than 36,500 employees. Ninety-five percent of the chain's U.S. footprint will not be affected, however.
By Emma Liem Beckett • May 13, 2021 -
Courtesy of IHOP
Following first quarter rebound, Applebee's, IHOP parent hires new CFO
On June 14, Vance Chang will replace Dine Brand's corporate controller and interim CFO Allison Hall, who is moving into the chief accounting officer role.
By Jane Thier • May 13, 2021 -
Rosie Bradbury/Industry Dive
Sweetgreen plans to go public, Bloomberg reports
This news comes on the heels of a $156 million cash infusion led by Lone Pine Capital in January, as well as the chain's plans to pilot a drive-thru this year and invest in suburban expansion.
By Emma Liem Beckett • May 12, 2021 -
Courtesy of Subway
Subway goes on a hiring spree for 40K workers
Despite a history of sluggish unit and sales growth, the chain looks to fill roles ranging from entry-level to management after closing 10% of its units last year.
By Alicia Kelso • May 11, 2021 -
Courtesy of McDonald's
McDonald's deploys marketing muscle for vaccine awareness in tie-in with Biden admin
The brand's Times Square billboards, McCafé cups and delivery order seal stickers will supply information on vaccines and use art from the national "We Can Do This" campaign.
By Peter Adams • May 11, 2021 -
Photo illustration by Adeline Kon/Restaurant Dive; photograph by Justin Sullivan via Getty Images
Deep DiveHelp wanted: How chains are adjusting hiring tactics to boost staffing
Amid an ongoing labor shortage, major restaurant brands are experimenting with mass hiring events, bonuses, pay raises and streamlined application processes to attract much-needed employees.
By Julie Littman • May 11, 2021 -
Joe Raedle via Getty Images
Deep DiveHow the labor shortage is shifting restaurant strategy
Diners are returning in droves as COVID-19 dining room restrictions ease, but staff are hard to come by, creating a difficult balancing act for operators trying to recoup lost revenue.
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Chris Hondros via Getty Images
Deep DiveUp from the ashes: Restaurant CFOs prepare for boom
Profit-hungry restaurant CFOs blindsided by the pandemic get ready for robust economic growth, offering lessons for leaders in less-stressed industries.
By Jim Tyson • May 10, 2021 -
McDonald's workers will strike for higher wages next week
Employees in 15 markets will demand that the mega chain raise its wages to at least $15 an hour, while McDonald's argues it is "the responsibility of federal and local governments to set minimum wage."
By Alicia Kelso • May 10, 2021 -
Courtesy of Chipotle
Chipotle to boost average hourly earnings to $15 by end of June
The chain also plans to hire 20,000 employees in the U.S. and is offering referral bonuses for crew members, apprentices and general managers.
By Julie Littman • May 10, 2021 -
Courtesy of Uber Pressroom
Uber and Gopuff link up on 'everyday essentials' e-shop
The deal marks the first time Uber has partnered with a vertically integrated delivery business, reflecting the company's push to diversify its delivery arm in a bid to reach profitability.
By Jeff Wells • May 05, 2021
