Corporate
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Deep DiveFrom food halls to ghost kitchens, collaboration is on the menu for grocers and restaurants
While both can siphon dollars from the other, the right partnerships could boost operational efficiencies, drive brand awareness and elevate food offerings.
By Jeff Wells • Nov. 21, 2019 -
DC sues DoorDash over tipping model, seeks millions in recovery
The city's attorney general brought a lawsuit against the delivery platform Tuesday, and wants to impose civil penalties for the brand's "deceptive" past practices.
By Emma Liem Beckett • Nov. 20, 2019 -
DoorDash may ditch IPO plans for direct listing
With over $2 billion raised and a valuation of nearly $13 billion, the aggregator may not need additional capital through a traditional IPO, which often comes with increased investor pressure and scrutiny.
By Alicia Kelso • Nov. 20, 2019 -
Mariano's to open new BBQ concept to replace Pork & Mindy's
Following the Chicago-based restaurant's bankruptcy filing, the grocer says it will open a new brand called Mariano's Smokehouse.
By Krishna Thakker • Nov. 20, 2019 -
Apollo considers selling Qdoba for $550M
The company's asking price is 80% higher than the $305 million it paid to buy the chain from Jack in the Box in 2018.
By Julie Littman • Nov. 19, 2019 -
Burger King sued over cooking Impossible Whoppers on same grills as meat
Meanwhile, other QSRs like White Castle and Dunkin' have already put protocols in place to keep the products separate from meat during the cooking process.
By Lauren Stine • Nov. 19, 2019 -
KFC's CTO started as an intern. Now he leads its tech strategy
Chris Caldwell has had a front-row seat to Yum Brands' modernization, from rolling out Microsoft Exchange Servers to AI-enabled drive-thrus.
By Samantha Ann Schwartz • Nov. 19, 2019 -
Starbucks loses traffic to open bathroom policy
A new study found that visits to Starbucks dropped 6.8% following the company's adoption of the new store rule in May 2018.
By Alicia Kelso • Nov. 18, 2019 -
Chick-fil-A will no longer donate to anti-LGBTQ nonprofits
The fast food chain's charitable arm will highlight organizations that focus on education, homelessness and hunger.
By Julie Littman • Nov. 18, 2019 -
Class action suit alleges McDonald's manager groped, shoved employee
At the heart of the allegations is McDonald's status as a franchisor, and the consequences that may hold for workers.
By Ryan Golden • Nov. 15, 2019 -
ColumnComic Dive: Chicken Sandwich Kerfuffle
Recent missteps by Chick-fil-A, which is closed on Sundays, has given Popeyes easy marketing fodder around its viral dish.
By John Hazard • Nov. 15, 2019 -
ColumnShift Change: Subway, Blaze Pizza hire new CEOs
This week's Shift Change also includes executive news from The Krystal Company, CKE Restaurants, Just Salad and Women's Foodservice Forum.
By Julie Littman • Nov. 15, 2019 -
Just Salad's new CFO arrives from Noon Mediterranean CEO post
Stefan Boyd has previously served as CFO of Le Pain Quotidien and as an investment banking associate at JPMorgan.
By Jane Thier • Nov. 14, 2019 -
KFC pilots drive-thru-only concept in Australia
The location features five drive-thru lanes that accept orders and payments through the chain's mobile app as well as lanes to accept on-the-spot orders.
By Lauren Stine • Nov. 14, 2019 -
Landry's makes $40M offer for bankrupt Houlihan's
Landry's made its third transaction within the last few months following its acquisition of two Del Frisco's concepts and its bid for Restaurants Unlimited.
By Julie Littman • Nov. 14, 2019 -
Subway taps new CEO after a year-plus wait
John Chidsey, formerly chairman and CEO of Burger King Holdings, will take the helm of the sandwich chain, which hasn't had a permanent leader since last summer.
By Emma Liem Beckett • Nov. 13, 2019 -
DoorDash delivery workers earn 12.5% more on average under new pay model
Overall Dasher earnings including tips rose $1.30 in October, the platform's first full month under the payment system, according to a company blog post.
By Emma Liem Beckett • Nov. 13, 2019 -
4 challenges McDonald's new CEO must overcome
Chris Kempczinski inherits a tense relationship with franchisees and employee frustration over sexual harassment and minimum wage — issues he must deescalate to keep the world’s largest fast food chain on top.
By Julie Littman • Nov. 12, 2019 -
Q&ALunch Break: Applebee's VP of strategy dishes on the power of direct delivery
Developing direct delivery alongside a portfolio of third-party partnerships can expand a restaurant's reach and maintain control of diner relationships, Scott Gladstone told Restaurant Dive.
By Emma Liem Beckett • Nov. 12, 2019 -
Starbucks brews buzz for mobile pay with 'Merry Coffee' holiday cups
Short video spots and digital display banners encourage customers to place orders through the chain's app.
By Robert Williams • Nov. 11, 2019 -
Subway enforcing 20-year lease agreements to stem store closures, NY Post reports
Franchisees told the publication those who don't renew their five-year leases must complete a corporate questionnaire to try and find replacement operators.
By Emma Liem Beckett • Nov. 11, 2019 -
TGI Fridays to go public in $380M sale to Allegro Merger
The chain signed a deal Friday with the special purpose acquisition firm, which will take on $350 million of the restaurant's debt.
By Emma Liem Beckett • Nov. 08, 2019 -
Buffalo Wild Wings to conduct sensitivity training following alleged racist incident
The company's response appears to borrow from the playbook of employers that have faced similar incidents, like Starbucks.
By Ryan Golden • Nov. 08, 2019 -
OpinionReduce restaurant theft with better onboarding and reporting practices
Businesses need to review training materials and offer a clear way to address issues swiftly to prevent serial theft, says Ethics Suite president and co-founder Juliette Gust.
By Juliette Gust • Nov. 08, 2019 -
Popeyes traffic rose 299% during its chicken sandwich relaunch
The spike on Nov. 3 surpassed the initial rollout's traffic peak of 256%, and had a halo effect for KFC, which saw 29% gains on the same day, per Placer.ai data.
By Emma Liem Beckett • Nov. 08, 2019
