Corporate
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How Fogo de Chao, STK balance off-premise with experience
The challenge for both brands was developing solutions that would be robust enough withstand the pandemic environment without compromising the reason diners visit them in the first place: experience.
By Emma Liem Beckett • Jan. 19, 2021 -
McDonald's is navigating 3 new sexual harassment lawsuits
The cases include allegations of sexual assault and quid-pro-quo harassment. The women claim they were ignored, mocked and retaliated against when they complained.
By Alicia Kelso • Jan. 15, 2021 -
Why Chipotle is still hiring while other restaurants shutter
Chipotle has hired thousands during the pandemic thanks to digital growth and a focus on employee benefits, promotions and inclusion.
By Sheryl Estrada • Jan. 15, 2021 -
White Castle revamps Valentine's Day event with drive-in, carhop service
Fans of the burger chain can book time for a socially distanced date through the OpenTable website or app.
By Robert Williams • Jan. 13, 2021 -
Fiesta Restaurant Group takes out $75M loan
The addition of the new loan and a reduction of its debt since March will allow the company to exit the economic crisis poised for growth.
By Alicia Kelso • Jan. 13, 2021 -
Retrieved from Chiptole on January 11, 2021
Chipotle aims to fill 15K new positions during national hiring event
The company's "Coast to Coast Career Day" will be held on Jan. 14 and comes as the company plans to open 200 restaurants in the future.
By Julie Littman • Jan. 11, 2021 -
Checkers & Rally's parent lands $20M in private equity funding
The capital injection from Oak Hill Capital Partners will fuel the chain's five-year expansion plans, which includes 72 new restaurants in its development pipeline.
By Emma Liem Beckett • Jan. 11, 2021 -
NPC International agrees to $801M sale of its Wendy's, Pizza Hut assets
Flynn Restaurant Group will acquire all of NPC's 900-plus Pizza Hut units and half of its 393 Wendy's units, while a consortium of Wendy's franchisees buys the other half.
By Julie Littman • Jan. 07, 2021 -
Retrieved from Starbucks on January 07, 2021
Starbucks taps new CFO as Grismer plans to retire
Rachel Ruggeri, senior vice president of finance for Starbucks Americas, will succeed Patrick Grismer, effective Feb. 1.
By Emma Liem Beckett • Jan. 07, 2021 -
Burger King prioritizes digital with first rebrand in more than 20 years
With its all-encompassing visual update, the QSR chain also seeks to demonstrate its improvements to food quality and sustainability.
By Chris Kelly • Jan. 07, 2021 -
Del Taco bulks up off-premise channels with new prototype
The design can be adapted to fit within 1,200 to 2,400 square feet, which will expand site selection options outside of the QSR chain's traditional freestanding drive-thru model.
By Julie Littman • Jan. 06, 2021 -
Retrieved from McDonald's on January 05, 2021
McDonald's stirs up chicken sandwich wars with 3 new entries
The sandwiches fulfill franchisees' demand for competitive new chicken offerings to better compete with Chick-fil-A, which the National Owners Association listed as a top priority in 2019.
By Emma Liem Beckett • Jan. 05, 2021 -
How Sonic Drive-In swapped its iconic pitchmen for a 'pandemic-proof' campaign
Chief marketing officer Lori Abou Habib explains how the QSR shifted its focus from its long-running "Two Guys" to real families — right before COVID-19 upended the year.
By Chris Kelly • Dec. 23, 2020 -
McDonald's USA president wants to improve transparency with operators
Joe Erlinger's message comes as tensions over 2021 franchising fees reach a boiling point, with operators agreeing to cut off nonessential communication with corporate and pushing for the formation of a tech co-op.
By Emma Liem Beckett • Dec. 23, 2020 -
Chipotle won't mandate employees to get the coronavirus vaccine
CEO Brian Niccol also told CNBC the company will pay for costs associated with the vaccine and will strongly encourage employees to get it.
By Julie Littman • Dec. 23, 2020 -
Punch Bowl Social declares bankruptcy after nightmare year for eatertainment
As of Dec. 8, the company was only operating three out of its 14 units with limited capacity. The open venues were losing money on a daily basis and the company has since closed them.
By Julie Littman • Dec. 22, 2020 -
McDonald's franchisees calls for tech co-op amid new fees, Restaurant Business reports
The National Owners Association's latest push follows news of a $423-per-month technology investment cost added to operators' plates to cover a $70 million "lag" from the old payment structure.
By Alicia Kelso • Dec. 22, 2020 -
Burger King sends customers $1 via Venmo to push new value menu
The $1 Your Way menu features a lineup of Burger King items all priced at $1, including the brand's take on the bacon cheeseburger and its Chicken Jr. sandwich.
By Peter Adams • Dec. 22, 2020 -
Papa John's to give employees $2.5M in end-of-year bonuses
The additional pay will be awarded to 14,000 team members across the company’s corporate restaurants and supply chain.
By Emma Liem Beckett , Julie Littman • Dec. 22, 2020 -
Jack in the Box latest restaurant chain to name new CFO
Timothy Mullany will be filling the role after a six-month search, following a string of CFO departures at Cracker Barrel, Taco Bell and Papa John's.
By Jane Thier • Dec. 21, 2020 -
Emerging from bankruptcy, California Pizza Kitchen hires new CFO
Judd Tirnauer will lead CPK's financial restructuring strategy, focus on growth opportunities, and oversee the accounting and finance teams.
By Jane Thier • Dec. 17, 2020 -
Luby's sells 13 Fuddruckers locations to franchisee
The agreement with Black Titan Holdings is part of Luby's plan to sell its assets and liquidate and dissolve Luby's, Inc.
By Julie Littman • Dec. 17, 2020 -
Luckin Coffee hit with $180M SEC fine
The company misstated earnings and revenue to suggest it was achieving rapid growth and increased profitability when it wasn't, the Securities and Exchange Commission says in its settlement agreement.
By Robert Freedman , Emma Liem Beckett • Dec. 17, 2020 -
Sweetgreen will open its first drive-thru in 2021
The test location will feature dedicated parking spots where diners can order from intercoms. Customers who want to eat on-premise can dine in their cars or at an outdoor patio area.
By Emma Liem Beckett • Dec. 17, 2020 -
McDonald's operators vote to give corporate cold shoulder, Business Insider reports
Ninety-five percent of the chain's U.S. operators voted to pause nonessential meetings with corporate on Monday, according to a memo from franchisee leadership.
By Emma Liem Beckett • Dec. 16, 2020