Corporate
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Will Dunkin's mobile ordering expansion challenge Starbucks?
The coffee chain made its On-The-Go mobile ordering feature accessible to all customers, not just DD Perks members, as part of its mobile app update.
By Lauren Manning • Sept. 20, 2019 -
McDonald's promotes Uber Eats delivery with loungewear giveaway
The burger chain celebrated "McDelivery Night In" on Thursday with branded swag for mobile orders in the U.S.
By Robert Williams • Sept. 20, 2019 -
ColumnShift Change: Yum Brands bulks up tech leadership team
This week's Shift Change also highlights executives from Noodles and Company, Scooter's Coffee, Juice It Up, Del Taco and Carrols Restaurant Group.
By Julie Littman • Sept. 20, 2019 -
Yum Brands taps Walmart CIO for global digital, tech strategy
Clay Johnson will fill a newly created role at the company, which has been looking for a senior leader since February as part of its digital transformation.
By Samantha Ann Schwartz • Sept. 18, 2019 -
What's cooking: An inside look at Cava's new innovation kitchen
The restaurant's redesigned downtown Washington, D.C. location features a digital menu board, new ingredients and dedicated pickup shelves.
By Emma Liem Beckett , Julie Littman • Sept. 17, 2019 -
Noodles & Company introduces financial wellness benefits to attract and retain talent
When organizations provide their workers financial assistance, they not only help their staff, but they also help their bottom lines, multiple reports have shown.
By Riia O'Donnell • Sept. 16, 2019 -
Huddle House buys Perkins for $51.5M
This latest acquisition tops off a particularly active M&A environment for casual brands in 2019, driven by slow-to-grow sales trends.
By Julie Littman • Sept. 13, 2019 -
Column
Shift Change: Bojangles' hires first chief development officer; Starbucks adds 3 board members
This week's Shift Change also highlights execs at Which Wich, Salata Salad Kitchen, Fiesta Restaurant Group, Garden Fresh Restaurants and Wingstop.
By Julie Littman • Sept. 13, 2019 -
Throwing pies at potholes
Domino's cooked up a way to fix cities' infrastructure, and it has been wildly successful.
By Chris Teale • Sept. 13, 2019 -
New York sues Chipotle over Fair Workweek violations
Following multiple employee complaints, the city alleges the chain failed to provide schedules within 14 days, did not pay employees a premium for closing/opening shifts and has an illegal sick leave policy.
By Alicia Kelso • Sept. 11, 2019 -
KFC cooks up dating simulator game for Colonel Sanders
The anime-style "I Love You, Colonel Sanders! A Finger Lickin' Good Dating Simulator" was revealed on Steam and will feature "cute miniature food."
By Dianna Christe • Sept. 11, 2019 -
McDonald's Germany served edible packaging in 10-day pilot
The experiment, which also collected diner feedback on burger wrappers made from grass and wooden McFlurry spoons, was launched ahead of the European Union's impending 2021 ban on many single-use plastics.
By Lauren Manning • Sept. 11, 2019 -
Starbucks to roll out 'enhanced' mental health benefits
The chain's aim to boost these offerings includes mental health training for store managers, employee subscriptions to meditation and sleep app Headspace.
By Riia O'Donnell • Sept. 09, 2019 -
Burger King's #EscapeTheClown campaign in Germany geotargets McDonald's customers
An AR-powered effort inspired by the movie "It" urges people to flee rival restaurants and find the nearest Burger King.
By Robert Williams • Sept. 06, 2019 -
Column
Shift Change: Red Robin hires new CEO
This week's Shift Change also highlights executives at Smoothie King, Fazoli's, Moe's Southwest Grill and Bojangles'.
By Julie Littman • Sept. 06, 2019 -
Red Robin hires Noodles & Company exec as CEO, rejects investor offer
Paul J.B. Murphy III, executive chairman at Noodles & Company, will join the troubled casual chain in October.
By Julie Littman • Sept. 05, 2019 -
Papa John's 1st Shaquille O'Neal TV spot insists 'a better day' is dawning
The basketball star-turned-board member and franchisee personally delivers pizza in the ad following scandals that ousted the brand's founder.
By Shane Schick • Sept. 05, 2019 -
Bojangles' taps Carl's Jr., Hardee's parent company executive for CFO
Reese Stewart, former executive at CKE Restaurants, is the third new addition to the chicken chain's C-suite since January.
By Jane Thier • Sept. 04, 2019 -
Bloomin' Brands faces more activist pressure to break itself up
Hedge fund Jana Partners is asking the casual dining operator to sell itself entirely or divest brands that aren't Outback Steakhouse.
By Alicia Kelso • Sept. 04, 2019 -
DoorDash launches in Australia
The food delivery company has chosen Melbourne for its first overseas expansion, a market already swimming with major third-party competitors.
By Lauren Manning • Sept. 04, 2019 -
Column
Shift Change: Papa John's hires new CEO; Blaze Pizza CEO retires
This week's Shift Change also highlights new leadership at Arby's, Tender Greens and Pie Five.
By Julie Littman • Aug. 30, 2019 -
Taco Bell revamps menu, cuts 9 items
The fast food chain, which is eliminating items like two Doritos Locos Tacos flavors and the Power Menu Burrito, will roll out a shorter menu on Sept. 12 with fewer combo options.
By Julie Littman • Aug. 29, 2019 -
McDonald's to roll out safe workplace, anti-bullying training
The new program comes in the wake of a series of sexual harassment complaints and lawsuits filed against the chain.
By Alicia Kelso • Aug. 29, 2019 -
Jersey Mike's swaps free food for app downloads on fall tailgate tour
Each of the 16 pop-ups at college football games will offer custom Snapchat geofilters, mobile charging stations, lawn games and branded giveaways.
By Robert Williams • Aug. 29, 2019 -
Postmates follows rivals' leads with group ordering feature
Users can place orders on their own phones and pay separately through the new service, an option that echoes previous initiatives from DoorDash, Grubhub and UberEats.
By Lauren Manning • Aug. 28, 2019
