Corporate Operations


  • The exterior of a Del Taco with several empty parking lots out front
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    Permission granted by Del Taco
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    Jack in the Box sells Del Taco to Yadav for $115M

    Less than four years after spending $575 million to acquire the chain, Jack in the Box is selling it to a franchisee.

    By Oct. 16, 2025
  • An image of a small restaurant with people gathered around. Thereis 7 Brew signage.
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    Permission granted by 7 Brew
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    7 Brew hits 500 store mark

    The brand has grown its storebase by more than 50% in 2025, and its dramatic expansion could put pressure on legacy chains at the top of the coffee sector.

    By Oct. 14, 2025
  • Trendline

    Loyalty & Rewards Strategy

    Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.

    By Restaurant Dive staff
  • Toast for Hotel Restaurants
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    Permission granted by Toast
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    Restaurants battered by inflation, turnover: report

    Improving profits and traffic are the main strategic goals for restaurant leaders in 2025, according to a Toast survey.

    By Oct. 9, 2025
  • A car sits underneath Taco Bell's new drive-thru camera stations, which are decorated in neon signage
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    Permission granted by Taco Bell Corp.
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    Chick-fil-A wins on order accuracy, experience at the drive-thru

    QSR speed of service improved slightly, but mobile orders, app payments and customizations have created more complex transactions, Intouch Insight’s yearly drive-thru report revealed.

    By Oct. 2, 2025
  • A person in a suit stands on stage surrounded by a large crowd in the stands.
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    Courtesy of Starbucks
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    Deep Dive

    Why picking the right CEO makes or breaks a restaurant turnaround

    From Starbucks’ Brian Niccol to BJ’s Lyle Tick and Potbelly’s Bob Wright, boards have made headway with executives that implemented strategic improvements to help sales and traffic.

    By Updated Sept. 29, 2025
  • A sandwich, a bag of chips, a coke, a red background.
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    Courtesy of Jimmy John's
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    Jimmy John’s moves to points-based rewards

    Switching from a surprise-and-delight program to JJ Rewards could help drive frequency and incentivize the chain’s most loyal guests.

    By Sept. 29, 2025
  • Patrons at a Chicago Starbucks after the coffee chain on Feb. 25, 2025.
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    Scott Olson via Getty Images
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    Starbucks to close roughly 400 stores, lay off 900 corporate workers

    The closures, which will largely take place over the next few days, follow a strategic review of the company’s North American store base as part of its larger turnaround plan.

    By Updated Sept. 26, 2025
  • A white sign that says Cava in front of a glassed facade building.
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    Courtesy of Cava
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    Cava’s Midwestern growth continues with Detroit debut

    The chain’s expansion continues despite a slowdown in same-store sales across many fast casual brands.

    By Sept. 24, 2025
  • An evening shot of a building with white and red coloring and signage that says "Portillo's."
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    Courtesy of Portillo's
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    Portillo’s replaces CEO

    Michael Osanloo resigned on Monday, and Chairman of the Board Michael Miles became interim CEO. The board is searching for a replacement. 

    By Sept. 23, 2025
  • Children and consumers eat ice cream outside a Jeni's Splendid Ice Creams location.
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    Permission granted by Jeni's Splendid Ice Creams
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    Jeni’s Splendid Ice Creams plans national growth through franchising

    Jeni’s has an AUV of about $1 million, higher than more established brands like Baskin-Robbins and Häagen-Dazs, which could speed up expansion.

    By Sept. 16, 2025
  • An image of Quarter Pounder, fries and a drink from McDonald's
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    Michael M. Santiago via Getty Images
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    McDonald’s launches $200M grassland conservation initiative

    The sustainability project doubles as a long-term investment in U.S. beef supply chains, as tariffs on major beef producers loom.

    By Sept. 15, 2025
  • Two men in suits sign papers.
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    Courtesy of Chipotle
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    Chipotle is coming to Asia in 2026

    The brand has signed an agreement with operator SPC Group to open stores in South Korea and Singapore starting next year.

    By Sept. 11, 2025
  • An image of a breakfast sandwich, coffee and hashbrowns on a table
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    Permission granted by Portillo's
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    Portillo’s cuts projected openings, breakfast pilot

    The fast casual chain will focus on core markets and simplify operations as pricing and promotional problems weigh on same-store sales.

    By Sept. 10, 2025
  • A smiling white man in a suit. He's wearing a jacket with peaked lapels and no tie, for what it's worth.
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    Permission granted by Starbucks
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    By the numbers: Starbucks’ first year under CEO Brian Niccol

    What’s changed 12 months after the chain’s dramatic restaurant leadership shakeup? The numbers reveal a mix of store growth, declining comp sales and continued labor strife. 

    By Sept. 9, 2025
  • An empty Starbucks redesigned with lots of green and open space.
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    Courtesy of Starbucks
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    An inside look at Starbucks’ coffeehouse redesign

    With 1,000 renovations and new builds set to incorporate warmer colors, more seating and experiential changes, Starbucks may be on its way to physically restoring its coffeehouse-vibe.

    By Sept. 5, 2025
  • A bunch of chicken fingers, fries, toast slices, lemonade and iced tea on a picnic blanket.
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    Courtesy of Raising Cane's
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    Raising Cane’s heads to the UK

    The chicken finger brand will develop company-operated units in London and plans to open urban stores and suburban drive-thrus.

    By Sept. 4, 2025
  • A hand holds a smartphone with the screen showing different rewards available from Sweetgreen's rewards program.
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    Permission granted by Sweetgreen
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    Sweetgreen hires former Taco Bell exec as chief commercial officer

    Zipporah Allen, a major architect of Taco Bell’s digital transformation, has joined the embattled salad brand as it looks to rebuild traffic and sales.

    By Sept. 2, 2025
  • Aerial shot of waterfront parks and city skyline
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    Getty Images
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    Uber Eats settles Seattle labor claims for $15M

    The delivery aggregator denied allegations by city authorities that it misled workers about potential earnings and paid them less than required.

    By Updated Aug. 27, 2025
  • Five flat pizzas.
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    Courtesy of Pizza Hut
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    Pizza Hut’s new menu category targets solo diners

    Crafted Flatzz, which include flatbread-style pies, marks Pizza Hut’s largest global launch of a menu item and will be available in over 20 countries.

    By Aug. 20, 2025
  • Taco Bell is testing a new design for its Go Mobile stores, pictured here.
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    Courtesy of Taco Bell
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    KFC and Pizza Hut drag Yum’s US earnings, again

    Yum hopes the strategies that have powered Taco Bell’s positive same-store sales streak could help reverse KFC’s lackluster performance.

    By Aug. 5, 2025
  • An Outback Steakhouse restaurant on a cold day.
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    Scott Olson via Getty Images
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    Bloomin’ Brands hires new CFO among a series of leadership changes

    The company also created an executive position for strategy and transformation to help improve the performance of Outback Steakhouse.

    By Aug. 4, 2025
  • A photograph of a burger, drink and fries from Fatburger.
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    Permission granted by Fat Brands
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    DOJ drops charges against Fat Brands, Andy Wiederhorn

    The original indictment alleged misconduct over a loan scheme involving $47 million transferred from Fat and Fog Cutter Capital to Wiederhorn.

    By July 30, 2025
  • The Starbucks company logo on a glass door.
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    Justin Sullivan/Getty Images via Getty Images
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    Starbucks pledges $500M in additional labor as sales slide continues

    The coffee chain’s same-store sales dropped for the sixth consecutive quarter, but CEO Brian Niccol said the brand is seeing positive indicators in its operational metrics.

    By July 30, 2025
  • A photograph of Shipley Do-Nuts
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    Permission granted by Shipley Do-Nuts
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    Shipley Do-Nuts sold to Levine Leichtman

    The chain’s new owners grew Tropical Smoothie Cafe into a brand valued at $2 billion. Now they want to repeat that success with the doughnut maker.

    By July 28, 2025
  • A smiling person stands in front of a green background with a yellow "Subway" logo visible.
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    Courtesy of Subway
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    Subway taps Burger King vet as CEO

    Jonathan Fitzpatrick will take the sandwich chain’s top spot on July 28, and inherits AUV struggles and an ongoing push to modernize its menu.

    By , Updated July 21, 2025