Corporate Operations
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Jack in the Box sells Del Taco to Yadav for $115M
Less than four years after spending $575 million to acquire the chain, Jack in the Box is selling it to a franchisee.
By Aneurin Canham-Clyne • Oct. 16, 2025 -
7 Brew hits 500 store mark
The brand has grown its storebase by more than 50% in 2025, and its dramatic expansion could put pressure on legacy chains at the top of the coffee sector.
By Aneurin Canham-Clyne • Oct. 14, 2025 -
Explore the Trendline➔
Getty ImagesTrendlineLoyalty & Rewards Strategy
Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.
By Restaurant Dive staff -
Restaurants battered by inflation, turnover: report
Improving profits and traffic are the main strategic goals for restaurant leaders in 2025, according to a Toast survey.
By Aneurin Canham-Clyne • Oct. 9, 2025 -
Chick-fil-A wins on order accuracy, experience at the drive-thru
QSR speed of service improved slightly, but mobile orders, app payments and customizations have created more complex transactions, Intouch Insight’s yearly drive-thru report revealed.
By Aneurin Canham-Clyne • Oct. 2, 2025 -
Deep Dive
Why picking the right CEO makes or breaks a restaurant turnaround
From Starbucks’ Brian Niccol to BJ’s Lyle Tick and Potbelly’s Bob Wright, boards have made headway with executives that implemented strategic improvements to help sales and traffic.
By Julie Littman • Updated Sept. 29, 2025 -
Jimmy John’s moves to points-based rewards
Switching from a surprise-and-delight program to JJ Rewards could help drive frequency and incentivize the chain’s most loyal guests.
By Aneurin Canham-Clyne • Sept. 29, 2025 -
Starbucks to close roughly 400 stores, lay off 900 corporate workers
The closures, which will largely take place over the next few days, follow a strategic review of the company’s North American store base as part of its larger turnaround plan.
By Aneurin Canham-Clyne • Updated Sept. 26, 2025 -
Cava’s Midwestern growth continues with Detroit debut
The chain’s expansion continues despite a slowdown in same-store sales across many fast casual brands.
By Aneurin Canham-Clyne • Sept. 24, 2025 -
Portillo’s replaces CEO
Michael Osanloo resigned on Monday, and Chairman of the Board Michael Miles became interim CEO. The board is searching for a replacement.
By Aneurin Canham-Clyne • Sept. 23, 2025 -
Jeni’s Splendid Ice Creams plans national growth through franchising
Jeni’s has an AUV of about $1 million, higher than more established brands like Baskin-Robbins and Häagen-Dazs, which could speed up expansion.
By Aneurin Canham-Clyne • Sept. 16, 2025 -
McDonald’s launches $200M grassland conservation initiative
The sustainability project doubles as a long-term investment in U.S. beef supply chains, as tariffs on major beef producers loom.
By Aneurin Canham-Clyne • Sept. 15, 2025 -
Chipotle is coming to Asia in 2026
The brand has signed an agreement with operator SPC Group to open stores in South Korea and Singapore starting next year.
By Aneurin Canham-Clyne • Sept. 11, 2025 -
Portillo’s cuts projected openings, breakfast pilot
The fast casual chain will focus on core markets and simplify operations as pricing and promotional problems weigh on same-store sales.
By Aneurin Canham-Clyne • Sept. 10, 2025 -
By the numbers: Starbucks’ first year under CEO Brian Niccol
What’s changed 12 months after the chain’s dramatic restaurant leadership shakeup? The numbers reveal a mix of store growth, declining comp sales and continued labor strife.
By Aneurin Canham-Clyne • Sept. 9, 2025 -
An inside look at Starbucks’ coffeehouse redesign
With 1,000 renovations and new builds set to incorporate warmer colors, more seating and experiential changes, Starbucks may be on its way to physically restoring its coffeehouse-vibe.
By Aneurin Canham-Clyne • Sept. 5, 2025 -
Raising Cane’s heads to the UK
The chicken finger brand will develop company-operated units in London and plans to open urban stores and suburban drive-thrus.
By Aneurin Canham-Clyne • Sept. 4, 2025 -
Sweetgreen hires former Taco Bell exec as chief commercial officer
Zipporah Allen, a major architect of Taco Bell’s digital transformation, has joined the embattled salad brand as it looks to rebuild traffic and sales.
By Aneurin Canham-Clyne • Sept. 2, 2025 -
Uber Eats settles Seattle labor claims for $15M
The delivery aggregator denied allegations by city authorities that it misled workers about potential earnings and paid them less than required.
By Aneurin Canham-Clyne • Updated Aug. 27, 2025 -
Pizza Hut’s new menu category targets solo diners
Crafted Flatzz, which include flatbread-style pies, marks Pizza Hut’s largest global launch of a menu item and will be available in over 20 countries.
By Aneurin Canham-Clyne • Aug. 20, 2025 -
KFC and Pizza Hut drag Yum’s US earnings, again
Yum hopes the strategies that have powered Taco Bell’s positive same-store sales streak could help reverse KFC’s lackluster performance.
By Aneurin Canham-Clyne • Aug. 5, 2025 -
Bloomin’ Brands hires new CFO among a series of leadership changes
The company also created an executive position for strategy and transformation to help improve the performance of Outback Steakhouse.
By Aneurin Canham-Clyne • Aug. 4, 2025 -
DOJ drops charges against Fat Brands, Andy Wiederhorn
The original indictment alleged misconduct over a loan scheme involving $47 million transferred from Fat and Fog Cutter Capital to Wiederhorn.
By Julie Littman • July 30, 2025 -
Starbucks pledges $500M in additional labor as sales slide continues
The coffee chain’s same-store sales dropped for the sixth consecutive quarter, but CEO Brian Niccol said the brand is seeing positive indicators in its operational metrics.
By Aneurin Canham-Clyne • July 30, 2025 -
Shipley Do-Nuts sold to Levine Leichtman
The chain’s new owners grew Tropical Smoothie Cafe into a brand valued at $2 billion. Now they want to repeat that success with the doughnut maker.
By Aneurin Canham-Clyne • July 28, 2025 -
Subway taps Burger King vet as CEO
Jonathan Fitzpatrick will take the sandwich chain’s top spot on July 28, and inherits AUV struggles and an ongoing push to modernize its menu.
By Emma Liem Beckett , Julie Littman • Updated July 21, 2025