Corporate Operations
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Q2 2026’s restaurant winners and losers
Coffee is in, pizza is out, and some legacy QSR chains are struggling with much-needed turnarounds.
By Aneurin Canham-Clyne • Sept. 1, 2026 -
Retrieved from Pizza Hut.
It’s official: Yum has sold Pizza Hut for $1.5B
Taco Bell’s parent will focus on its other brands, while Pizza Hut can begin a turnaround sheltered from the immediate pressures of public markets.
By Aneurin Canham-Clyne • Sept. 1, 2026 -
Explore the Trendline➔
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TrendlineLoyalty & Rewards Strategy
Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.
By Restaurant Dive staff -
Starbucks’ pumpkin spice launch breaks records, again
The Pumpkin Spice Latte, combined with new drinks and an emphasis on food attachment, powered the coffee giant’s strongest-ever fall menu debut.
By Aneurin Canham-Clyne • Sept. 1, 2026 -
Starbucks faces another union boycott, activist investor pressure
Pro-labor investors want the chain to split its board chair and CEO roles as Starbucks Workers United asks consumers to join its contract fight.
By Aneurin Canham-Clyne • Aug. 31, 2026 -
Buffalo Wild Wings hires coffee exec as COO
Ahmed Awadallah, who brings significant cafe and QSR experience to the sports bar chain, will focus on operational excellence.
By Aneurin Canham-Clyne • Aug. 26, 2026 -
Burger King scraps ‘rubbery’ chicken nuggets for new recipe
The RBI chain updated its breading, marinade, sauces and packaging in a comprehensive overhaul to make its nuggets juicier and crispier.
By Aneurin Canham-Clyne • Aug. 25, 2026 -
Dunkin’ to return to Puerto Rico in 2027
The doughnut and coffee chain is banking on residual brand affinity to make its return to the island territory a success.
By Aneurin Canham-Clyne • Aug. 25, 2026 -
El Pollo looks to speed up growth, menu innovation after turnaround
CEO Elizabeth Williams said the chain is doubling its pace of development relative to last year and considering adding more fried chicken.
By Aneurin Canham-Clyne • Aug. 24, 2026 -
California Pizza Kitchen to deploy 1K automated kiosks by 2029
A partnership with retail tech company T-ROC Global could help CPK reverse the steady erosion of its storebase by bringing the brand to more consumers.
By Aneurin Canham-Clyne • Aug. 21, 2026 -
Why Tropical Smoothie Cafe’s CFO champions CX
Experience improvements encourage “guests to come back more often, spend more often and recommend us to others,” CFO Chris Sasser said.
By Kristen Doerer • Aug. 21, 2026 -
Jack in the Box names president in CEO succession step
Former Yum Brands executive Taylor Montgomery could bring some of Taco Bell’s marketing magic to the beleaguered burger brand.
By Aneurin Canham-Clyne • Aug. 20, 2026 -
A&W develops larger store prototype
The diner-inspired format is designed to foster meaningful guest connections through hospitality and differentiate from transactional QSR dining rooms.
By Aneurin Canham-Clyne • Aug. 20, 2026 -
Wendy’s revives COO position
The burger chain is seeking an operations chief for its turnaround under CEO Robert Wright, after hundreds of closures and six quarters of tumbling traffic.
By Aneurin Canham-Clyne • Aug. 19, 2026 -
Whataburger adds $4 value menu
Low-priced options could attract diners in new markets and sustain sales in core trade areas.
By Aneurin Canham-Clyne • Aug. 18, 2026 -
Retrieved from Shell.
Shell taps McDonald’s loyalty base to drive fuel trips, rewards sign-ups
A new promotion gives the QSR chain’s loyalty members discounts at Shell-branded gas stations through mid-September.
By Brett Dworski • Aug. 18, 2026 -
FTC to disburse $23.8M from Grubhub settlement
Grubhub originally settled with the Federal Trade Commission in 2024 for allegedly unfairly blocking consumers and deceiving drivers in pay messaging.
By Aneurin Canham-Clyne • Aug. 13, 2026 -
Cava’s investment in value and wages pays off
The fast casual brand’s longstanding effort to underprice inflation has helped it drive sales growth in lower-income trade areas.
By Aneurin Canham-Clyne • Aug. 12, 2026 -
Gen Restaurant Group mulls $100M offer for its BBQ chain
Selling its restaurant business would allow Gen to pivot to CPG, where it can grow with lower development expenditure.
By Aneurin Canham-Clyne • Aug. 10, 2026 -
Jalapeños served at Qdoba, Chipotle tied to Salmonella outbreak
Both chains stopped serving potentially contaminated peppers after hundreds of consumers across 27 states fell ill.
By Aneurin Canham-Clyne • Updated Aug. 10, 2026 -
Portillo’s cuts 18% of corporate workforce
The July 31 reduction was meant to simplify its corporate structure to allow for better focus, nimbler operations and improved restaurant-level support.
By Julie Littman • Aug. 7, 2026 -
Sweetgreen says turnaround is working, despite soft sales
Improvements in value perception, transactions and throughput were derailed by worries about Cyclospora, though the brand doesn’t serve iceberg lettuce.
By Aneurin Canham-Clyne • Aug. 7, 2026 -
Wendy’s CEO moving with ‘urgency’ to revamp brand
Robert Wright, who rejoined the chain in May, is already drafting a strategy that will focus on menu, marketing, digital, operations and restaurants to improve the chain’s sales and traffic.
By Julie Littman • Aug. 7, 2026 -
Taco Bell, Taylor Farms Cyclospora case count hits 6K
The vast majority of the individuals sickened in the outbreak fell ill before Taco Bell and Taylor Farms removed potentially contaminated lettuce.
By Aneurin Canham-Clyne • Aug. 6, 2026 -
Burger King sales surge, but Popeyes faces uphill battle
While Burger King’s revival has gained momentum in recent months, Popeyes has continued to struggle despite its turnaround efforts — but RBI has hope for the chicken chain’s sluggish sales.
By Aneurin Canham-Clyne • Aug. 6, 2026 -
Bain Capital buys Gong cha bubble tea chain
The private equity firm will assume control of a 2,200-unit global chain, with at least 240 stores in the U.S.
By Aneurin Canham-Clyne • Updated Aug. 5, 2026