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  • An image of an adult and child looking up at the sky where there is a drone carrying a red bag.
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    Permission granted by Flytrex/DoorDash
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    DoorDash drone delivery takes off in Texas

    Flytrex will provide the service within the Dallas-Fort Worth area from dozens of restaurants, including Papa Johns.

  • An image of a white coffee cup on a table. The coffee cup hasa green logo for Starbucks.
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    Spencer Platt via Getty Images
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    Starbucks standardizes pricing for flavor customizations

    The changes, which include a flat 80-cent fee for any added sauces or syrups, are part of the chain’s work to improve customer experience. 

  • An Outback Steakhouse restaurant on Jan. 31, 2025 in Daly City, California.
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    Justin Sullivan via Getty Images
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    Bloomin’ Brands drafts industry vet for CIO role

    Rafael Sanchez will lead tech operations for Outback Steakhouse’s parent company, effective June 30.

  • A headshot of a person in front of a blue background. The person is wearing a navy suit.
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    Courtesy of Panera Bread
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    Panera Bread hires transformation expert in newly created role

    Nikka Copeland will oversee the execution of the chain’s three-year growth plan as senior vice president of the Office of Transformation & Strategy.

  • An image of a black wall inside an office with different dates on a timeline highlighting Bojangles history. In front of the wall there are three chairs.
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    Permission granted by Bojangles
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    Bojangles debuts new support center in North Carolina

    The headquarters in Charlotte brings all of its corporate employees under one roof and will include a full-scale test kitchen.

    Updated June 25, 2025
  • Jack in the Box
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    Justin Sullivan via Getty Images
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    Jack in the Box brings back COO position

    Shannon McKinney returns to the chain to oversee operations less than a year after it eliminated the position as part of a corporate restructuring.

  • A table with different chicken items from Taco Bell
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    Permission granted by Taco Bell
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    It’s the summer of chicken for QSRs

    Chains including Culver’s, McDonald’s and Taco Bell hope to attract customers with new poultry lineups this season.

  • An image of three Krispy Kreme doughnuts and six in a box.
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    Permission granted by McDonald's/Krispy Kreme
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    Krispy Kreme, McDonald’s end partnership

    Effective July 2, the two chains will stop selling doughnuts in McDonald’s restaurants, with Krispy Kreme citing profitability issues.

  • The ordering counter at Town & Country Market's Field House restaurant in Mill Creek, Washington.
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    Courtesy of Town & Country Markets
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    How one grocer is succeeding with in-store restaurants

    While many retailers have struggled to make money with on-site eateries, Town & Country Market’s integrated approach is lifting sales throughout the store.

  • An image of a black building with a green Quiznos logo on top.
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    Permission granted by Quiznos
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    Q&A

    Why Rego Restaurant’s CEO is bullish on modular construction, franchisee growth

    Neel Patel said Rego’s Qube model significantly cuts the cost of construction for the Quiznos brand and allows for an acceleration of new units.

  • An image of a person in a blue suit smiling.
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    Courtesy of Darden
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    Olive Garden president to retire, sparking C-suite shuffle

    Dan Kiernan will retire after over 30 years at Darden, including seven as Olive Garden president. John Wilkerson, current Cheddar’s Scratch Kitchen president, will step into the role.

    Updated June 21, 2025
  • A man stands at a bar checking out.
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    NoSystem images via Getty Images
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    How will hotel F&B fare against tariffs? CEOs weigh in.

    Food and beverage costs are slated to increase as dining and bar patron levels drop, experts, the head of the National Restaurant Association and other experts noted.

  • A picture of an Olive Garden restaurant.
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    Courtesy of Olive Garden
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    How Olive Garden’s delivery channel is impacting sales growth

    Analyst BTIG expects delivery could add hundreds of millions of dollars to the chain’s sales, with every $100 million resulting in a 2% same-store sales impact.

  • A night image of a sign that says Bahama Breeze
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    The image by Krista is licensed under CC BY 2.0
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    Darden considering sale of Bahama Breeze

    CEO Rick Cardenas said the chain, which closed 15 units in May, doesn’t fit within its current portfolio.

    M&A
  • DoorDash sticker in window
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    Michael M. Santiago via Getty Images
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    How DoorDash is evolving its retail media arm as ad revenue grows

    The ads division just acquired ad-tech startup Symbiosys for $175 million and is introducing new artificial intelligence tools for restaurant brands. 

  • A photograph of a red and yellow sign with a giant yellow "M" above a red box that says "McDonald's Billions Served."
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    Mario Tama via Getty Images
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    McDonald’s appoints US CIO

    Valerie Ashbaugh is set to switch positions with long-time tech chief Whitney McGinnis, who will now be senior vice president, commercial products and platforms.

  • A Panera store.
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    Courtesy of Panera
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    Panera operator in Florida sued by DOL over child labor

    The suit alleges that a 29-store franchisee subjected 240 minors to “oppressive” and illegal working conditions. 

  • A grab-and-go section in a store.
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    Sam Silverstein/Restaurant Dive
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    Walmart is leveling up in foodservice. How can grocers compete?

    As the retailer adds hot bars, grab-and-go items and in-store QSRs, supermarkets can tap their workers and deep knowledge of their customer base as valuable differentiators, sources said.

  • A photograph of a person wearing a suit and smiling.
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    Courtesy of Yum Brands
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    Yum Brands appoints Chris Turner CEO

    Turner, current chief financial and franchise officer, will succeed David Gibbs on Oct. 1. Gibbs will serve the chain in an advisory role through 2026.

    Updated June 17, 2025
  • An image of a breakfast sandwich, coffee and hashbrowns on a table
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    Permission granted by Portillo's
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    Portillo’s expands breakfast test

    The chain, which began testing the morning daypart in April, added five more restaurants and a new menu item to the Chicagoland pilot.

  • An image of a brick building with red Chick-fil-A signage
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    Brandon Bell via Getty Images
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    Chick-fil-A leads in customer satisfaction for 11th straight year

    The ACSI 2025 report found challenger brands on the march, sector leaders on the defensive, and Starbucks showing surprising strength.

  • An aerial image of a brown building with a red and yellow logo that says "Golden Corral Favorites."
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    Permission granted by Golden Corral
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    Why Golden Corral rebranded its fast casual concept

    Homeward Kitchen required too many resources to raise brand awareness, so the chain reopened it using the Golden Corral logo.

  • An evening shot of a building with white and red coloring and signage that says "Portillo's."
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    Courtesy of Portillo's
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    Portillo’s appoints Gene Lee to board

    The fast casual chain made the former Darden CEO a director as part of its agreement with Engaged Capital.

  • Guests play arcade games at Dave & Buster's.
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    Mark Davis via Getty Images
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    Dave & Buster’s dials back some of its ‘confusing’ experience changes

    The company is reversing course on proposed changes, like flexible game pricing, with an eye toward simplification, according to CEO Kevin Sheehan.

  • A photograph of a brick building with signage that says "Fuzzy's Tacos and Margs."
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    Permission granted by Fuzzy's Taco Shop
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    Fuzzy’s to open first full-service restaurant

    Fuzzy’s Tacos and Margs will offer tableside service, a taco-focused menu and a new slate of beverages in Sugar Land, Texas, next week.

    Updated June 13, 2025