The Latest
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Tracking the same-store sales of 21 major restaurant chains
Sales at pizza and casual dining brands have struggled, while QSR giants like McDonald’s and Starbucks saw anemic changes and fast casuals Cava and Chipotle made big gains.
Updated March 20, 2025 -
Taco Bell sales surge, KFC will expand Saucy concept
As Taco Bell succeeds in the U.S., KFC’s spinoff could replicate the Cantina strategy that Taco Bell has used to power its menu innovation.
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Starbucks suffers 5th quarter of falling comps
The coffee chain will start cafe remodels to improve its coffeehouse feel in New York and Southern California later this year as its brand turnaround continues.
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Fat Brands promotes Taylor Wiederhorn to co-CEO
Taylor Wiederhorn, the company’s chief development officer since 2017 and son of former CEO Andrew Wiederhorn, will work alongside Ken Kuick.
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Sweetgreen hires Chipotle vet as COO
Jason Cochran, who served as vice president of operations at Chipotle under Brian Niccol, could help Sweetgreen as it looks to establish itself as a clear segment leader.
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Chili’s notches 21% traffic surge
The casual chain’s focus on value is driving success where rivals are lagging, with many competitors reporting sliding same-store sales.
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Fiserv ventures into high-end restaurants
The payment processing giant’s point-of-sale platform Clover will begin catering to upscale dining establishments next month.
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DoorDash offers $3.6B for Deliveroo
Deliveroo indicated in filings it was inclined to accept the deal, which would bring DoorDash into major markets including the U.K., France and Italy.
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Culver’s promotes CMO Julie Fussner to CEO
Fussner takes the helm as the brand hits the 1,000 restaurant mark, propelled by a $3.8 million AUV.
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Independent restaurants could use pandemic-era strategies against tariffs
Navigating supply chain challenges under Trump’s fluctuating trade policy will require both flexibility and conservative cost measures, experts and restaurateurs say.
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McDonald’s chicken strips mark first permanent menu addition in 4 years
The chain needs a menu win — and a leg up on fast-growing chicken competitors — after last year’s value and LTO successes were offset by an E. Coli outbreak.
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Chipotle wants its workers to smile for customers
The restaurant chain plans to improve CX through friendliness. “The fact is smiles down the line don't slow us down,” CEO Scott Boatwright said.
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Bertucci’s goes bankrupt for 3rd time in 7 years
The ailing brand, which closed 7 of its 22 stores, may lean on its fast casual spinoff to weather the rising costs and waning consumer confidence hurting casual restaurants.
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Retrieved from Tri Star Energy.
How c-stores can pull loyalty from QSRs
Strong value, including meal deals and quality food, could help c-stores make inroads against fast food, says restaurant technology company Tillster.
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Jersey Mike’s hires Charlie Morrison as CEO
Morrison, former CEO of Wingstop and Salad and Go, takes over for Peter Cancro, who has led the chain for 50 years.
Updated April 24, 2025 -
Jack in the Box will shutter up to 200 stores, mulls Del Taco sale
The brand will also scale back its company-owned development starting next year and sell off real estate to pay down debt.
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Chipotle’s same-store sales wobble on economic uncertainty
The fast casual giant — a sales overperformer in 2024 — said its comparable transactions fell in what could be an early warning of anemic diner spending.
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GJ Hart resigns as Red Robin CEO
Hart, who led the brand through the first two years of its “North Star” reinvention plan, will be replaced by Board Chairman David Pace.
Updated April 24, 2025 -
Del Taco’s new meal boxes mirror Taco Bell deal
The value bundles — which are priced between $5 and $9 — come as the chain battles shrinking same-store sales.
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Kroger to close 2 restaurants
The grocer is shuttering Kitchen 1883 eateries in Union, Kentucky, and Cincinnati, but plans to continue operating a third location in a supermarket next to its headquarters.
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Nando’s Peri-Peri hires Ruby Tuesday vet as CEO
Kimberly Grant, who is also former CEO of Jose Andres Group, will oversee the chain’s growth as it opens more company-owned locations in the U.S.
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Q&A
Zaxbys’ CMO on breaking through the chicken category with ‘sauce’
The chain’s first work from Goodby Silverstein & Partners introduces a brand character that speaks to both signature sauces and cool charisma.
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Salad and Go hires former Krispy Kreme head as CEO
The salad chain’s central kitchen operating model bears a resemblance to the doughnut maker’s hub-and-spoke structure, which Mike Tattersfield has seven years of experience leading.
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FTC lawsuit: Uber made it too hard to cancel Uber One subscriptions
Uber contests the allegations, which include claims the delivery platform signed consumers up without their consent and charged them too early, according to a complaint filed Monday.
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Cava is poised to outperform restaurant industry, analysts say
The Mediterranean fast casual chain is the clear segment leader, and is on course for 1,200 stores by 2033, TD Cowen estimated.