Cartwheel, a leading enterprise delivery management platform, today announced a new partnership with Onosys, a provider of enterprise-level digital ordering and call center solutions for restaurants. The collaboration enables restaurants using Onosys to access Cartwheel’s hybrid delivery platform, giving them greater flexibility and reliability in managing last-mile delivery.

With Cartwheel’s technology integrated into the Onosys platform, restaurants can seamlessly balance in-house delivery drivers with access to more than 50 third-party delivery service providers. Together, the partnership ensures brands can fulfill orders even during peak hours or staffing shortages, while Onosys’ enterprise ordering platform delivers a smooth customer journey. 

The integration is already proving successful, with a national enterprise pizza brand already leveraging both platforms through a middleware solution. This early adoption demonstrates the value of the combined Cartwheel–Onosys offering, which provides emerging and major enterprise pizza chains, along with other delivery-focused brands, a powerful end-to-end solution that unifies digital ordering with delivery management. The result is reduced operational complexity, improved guest experiences, and faster technology adoption.

“We’re seeing a clear trend of enterprise brands with in-house drivers moving from legacy tools to sophisticated delivery management 2.0 platforms,” said Alex Vasilkin, CEO of Cartwheel. “Through our partnership with Onosys, we’re providing a seamless solution that unites digital ordering with hybrid delivery management, blending in-house and third-party delivery for maximum control, profitability, and customer experience.”

Cartwheel’s comprehensive platform includes advanced capabilities including dispatcher-driver chat, proof-of-delivery tools, AI-powered route optimization, and detailed analytics dashboards. These integrated features enable restaurants to streamline delivery operations while reducing costs and driving revenue. With SOC 2 compliance, Cartwheel ensures the enterprise-grade data security and operational reliability that major brands require. The solution is particularly effective for restaurants managing both high-volume catering and on-demand delivery, offering the scalability and precision necessary to maintain exceptional guest experiences across all order types.

"Delivery is no longer just an add-on—it’s a core part of the restaurant experience," said Chris Anderle, President of Onosys. "Our integration with Cartwheel empowers brands to expand their delivery capabilities while maintaining efficiency and control. Together, we’re making it easier for restaurants to deliver solutions that exceed guest expectations, even during peak times."

This collaboration underscores the shared commitment of Cartwheel and Onosys to equip restaurants with flexible, scalable solutions that enhance efficiency, profitability, and the overall guest experience.