GoTab Unveils Innovative Restaurant Coursing Solution
Leading restaurant commerce platform launches Point-of-Sale (POS) feature designed to streamline operations and improve the guest experience at small-plate and fine dining establishments
GoTab, a leading restaurant commerce platform, today announced the launch of its new small-plate coursing feature that is driving efficiency and enhancing the dining experience. Purpose-built for restaurants specializing in small-plate dining, the new tool allows servers to fire courses to the kitchen in automatic intervals and adjust orders not yet fired to the kitchen in real-time, optimizing operations in the kitchen and enabling a more enjoyable guest experience.
Available on its flexible POS, GoTab’s feature is designed to meet the specific needs of restaurants focusing on small-plate service. Features such as automatic firing and custom coursing help brands simplify operations and eliminate challenges faced by front- and back-of-house employees in regards to correct course timing, dish pairing and table space. These capabilities not only improve kitchen efficiency and reduce server error, but they also enable hospitality by providing guests the time and space to enjoy each course at their own pace.
“Small-plate dining has become increasingly popular over the last few years, but most POS systems on the market are not designed to properly handle table service outside of the traditional three course meal,” said GoTab Co-Founder & CEO, Tim McLaughlin. “With our new small-plate coursing solution, we’re empowering operators with complete control over the coursing process to maximize kitchen efficiency and enhance the overall guest experience, driving profitability and keeping guests coming back for more.”
“We’ve seen time and time again customers looking to add another plate or two to round out their meal, and either having to wait too long for the items or having their appetizers come out at the same time as their main entrée, crowding the table and overwhelming the guest. This is the problem we’re now solving, and the automation for team members helps make these coursing decisions quick and painless,” McLaughlin continued.
Restaurant brands including a multi-unit Spanish tapas bar have utilized GoTab’s coursing feature to streamline operations in the kitchen and drive hospitality for their guests, many of whom order a variety of shareable dishes per visit regardless of the size of their party. With a specialized solution built to efficiently space out each course, restaurants are saving time and easing steps of service for employees while improving the guest experience and ultimately driving long-term brand loyalty.
To learn more about GoTab's Small-Plate Coursing solution, please visit https://gotab.com/demo-request.
GoTab, Inc., a Restaurant Commerce Platform, is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) and property management (PMS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its all-in-one POS, mobile ordering and payment features, and kitchen display systems (KDS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, events, online ordering, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states, Canada and growing. For more information, consult our media kit, request a demo here or learn more at https://gotab.com/.canva