Cartwheel, an on-demand delivery management platform for restaurants, couriers, and beyond announced today their partnership with The Restaurant Marketing and Delivery Association (RMDA). This partnership brings the company’s delivery management technology to RMDA members using LocalDelivery, the group’s new marketplace which centralizes local restaurants and businesses.
Cartwheel’s turnkey delivery and fleet management offerings are now available to over 550 RMDA member companies, including delivery service providers (DSPs) and restaurant delivery services (RDS), with more than 30,000 drivers and couriers, empowering local delivery operators to optimize delivery programs for profitability and control. Tools for driver management include an easy-to-use driver app, sophisticated dispatch tools, and user-friendly customer interaction functionality that includes branded tracking for both customers and dispatchers.
“A great delivery experience is essential to earn a consumer’s repeat business, and with this in mind, we’ve been careful to source and select only the best partners and technologies for RMDA members,” said Andrew Simmons, president, RMDA. “Cartwheel offers an advanced solution for delivery programs that seek to scale, and we are proud to partner with them to bring state-of-the-art delivery management technology to our members.”
In addition to delivery management technology, Cartwheel offers its customers opportunities for new streams of revenue through its network of restaurants brands and online ordering partners including Olo, Square, ChowNow, and last-mile marketplace Nash, an RMDA member and one of Cartwheel’s most recent partners.
“Cartwheel has been involved with the RMDA community for years, even as a member during our time building a courier company, and we are proud to have contributed to the group’s early foundation,” said Alex Vasilkin, co-founder and CEO, Cartwheel. “We are thrilled to offer our delivery management technology to RMDA members and fellow delivery service providers nationwide, empowering them to maximize their delivery capabilities.”
The company also provides Hybrid Delivery functionality, which enables delivery companies to use their primary fleets by default, while providing access to backup drivers and tools to manage them during times of high order volume or overflow. Cartwheel’s delivery interface allows couriers to offer customized and branded order tracking pages so their restaurant partners can increase their own brand-loyalty with consumers.”
“FULFLLD is expanding rapidly, and Cartwheel’s technology scales seamlessly as we grow,” said Levy Yakubov, founder, FULFLLD. “We scaled from five cities to eight in just three months while achieving a 98.5% on-time delivery rate, reducing time-to-quote by 30%, and minimizing carbon footprint thanks to intelligent route optimization within the technology.”
To date, Cartwheel has powered deliveries for top brands including Portillo’s ($PTLO) (also a Cartwheel investor), P.F. Chang’s, Potbelly, and more. The company also provides delivery management technologies to RMDA member companies including FULFLLD, Errands 247, and Frontier Logistics.
Cartwheel is an on-demand delivery management platform for restaurants and beyond. The company was founded in 2012 as a delivery restaurant. After it quickly grew to become one of the most popular delivery operations in Los Angeles, the founders decided to focus solely on the delivery outsourcing business. When the team realized there was no software solution to meet all of their needs, they decided to build it themselves. Cartwheel offers turnkey solutions for in-house delivery operations, including an easy-to-use driver app, sophisticated dispatch tools for managers, and user-friendly customer interaction functionality. Cartwheel is also partnered with Olo ($OLO) and its network of restaurants nationwide, as well as Square ($SQ), ChowNow, and others. The company is headquartered in Los Angeles. For more information, visit www.trycartwheel.com
About The RMDA
The RMDA is comprised of 550 members across the United States, Canada, Mexico, Puerto Rico and the UK. Together, we represent a staggering $550 million in revenue, making the organization the fourth largest delivery fleet, behind that of Uber, DoorDash and Grubhub.