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How technology is changing the diner experience

As dining rooms reopen following month-long closures, in-store technology has taken on a new purpose. From tablets and QR codes to predictive analytics and smart technology, restaurants are adopting transformational technology at a record fast pace.

included in this trendline
  • Report: 50% of operators plan to deploy automation tech in 2 to 3 years
  • Study: QSR diners prefer engaging with staff over technology
  • 88% of restaurants considering swapping to digital menus, survey says
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.
Davide Savenije Editor-in-Chief at Industry Dive.