Beverages
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Starbucks brews buzz for mobile pay with 'Merry Coffee' holiday cups
Short video spots and digital display banners encourage customers to place orders through the chain's app.
By Robert Williams • Nov. 11, 2019 -
P.F. Chang's targets Miami party crowd with late-night concept
Chang's After Dark will include live entertainment and craft cocktails, and reflects a growing trend among casual restaurants to provide more in-store experiences to differentiate.
By Lauren Stine • Nov. 01, 2019 -
Starbucks margins hit by insatiable appetite for delivery in China
In every country, delivery is an important part of Starbucks' strategy to keep a leg up on competitors, "but it does come at the expense of what would otherwise be much stronger margin expansion," the CFO said.
By Emma Cosgrove • Nov. 01, 2019 -
Starbucks outspends pumpkin spice competitors in advertising, adds print to mix
The chain got a jump start on the popular fall flavor trend in August, bringing back its themed drinks and supporting ads.
By Dianna Christe and Chantal Tode • Oct. 17, 2019 -
Starbucks to roll out 'enhanced' mental health benefits
The chain's aim to boost these offerings includes mental health training for store managers, employee subscriptions to meditation and sleep app Headspace.
By Riia O'Donnell • Sept. 09, 2019 -
Starbucks to open its largest location to date in Chicago
The four-story, 43,000-square-foot store will be the company's sixth Reserve Roastery, joining Milan, New York, Seattle, Shanghai and Tokyo.
By Alicia Kelso • Sept. 06, 2019 -
Starbucks taps Bill Nye the Science Guy to explain nitro cold brew
Marketing firm Big Spaceship and Starbucks' in-house creative agency leverage '90s nostalgia to reach millennials through podcasts, TV ads and online videos.
By Barry Levine • July 30, 2019 -
Luckin Coffee starts global expansion in the Middle East, India
After challenging Starbucks' dominance in China, the chain is partnering with seasoned operator Kuwait Food Company Americana to move into other big markets.
By Alicia Kelso • July 23, 2019 -
Starbucks rolls out express store in China
The new stripped-down format, which is focused on delivery and mobile orders, will better position the coffee chain against its growing competitor Luckin.
By Lauren Stine • July 15, 2019 -
3 takeaways from a former Starbucks exec's leadership philosophy
"The people that you hire are going to change your organization," Howard Behar said at #SHRM19 — so companies might as well enable them to do so.
By Kathryn Moody • June 25, 2019 -
Dunkin' debuts 'human charger' pop-up for summer solstice
On the longest day of the year, coffee drinkers can visit the activation to snag a free drink, a reusable straw and a tongue-in-cheek user guide.
By Natalie Koltun , Barry Levine • June 21, 2019 -
Starbucks, Dunkin' further sustainable cup initiatives
Starbucks will test a reusable cup program in London's Gatwick Airport while Dunkin' says it's on track to eliminate foam packaging by the end of the year.
By Lauren Stine • June 11, 2019 -
Starbucks considering virtual kitchens in US
After testing ghost kitchens in China as part of its delivery program, the chain could bring the model to U.S. metro areas, says CFO Patrick Grismer.
By Julie Littman • June 11, 2019 -
Chipotle CEO isn't ruling out breakfast
While Brian Niccol told investors that the chain won't add the daypart "anytime soon," the restaurant is looking to enhance its beverage options to perk up afternoon sales.
By Emma Liem Beckett • May 31, 2019 -
Alcohol pairs well with food delivery, but restaurants missing out
While more diners are ordering meals for delivery, alcohol is not yet widely available and could be a big growth area, according to Technomic.
By Julie Littman • May 20, 2019 -
Starbucks secures $1B sustainability bond
The coffee chain's third and largest sustainability fund will support its efforts to ethically source coffee as well as build 10,000 green stores globally by 2025.
By Alicia Kelso • May 14, 2019 -
Starbucks taps Microsoft ML for weather, inventory-based order suggestions
The developments with Microsoft are part of a five-year strategy, which includes investigating disruptive technology and creating proprietary solutions.
By Samantha Ann Schwartz • May 07, 2019 -
Godiva to open 2,000 cafes in next 6 years
The chocolatier is entering a segment crowded by Starbucks, Dunkin' and Panera, but hopes to glean 40% of its sales from these cafes by 2025.
By Julie Littman • April 17, 2019 -
Starbucks launches $1.3M 'Cup Fund' for UK recycling programs
Launched in partnership with environmental charity Hubbub, the fund will offer individual grants of up to $131,000 to support paper cup recycling initiatives in at least 10 U.K. locations.
By Rina Li • April 15, 2019 -
Cooper's Hawk wants wine club members to dine at Ruth's Chris
This unique partnership, which rewards Cooper's Hawk wine members with 100 club points for bringing its wine to Ruth's Chris, creates a cross-marketing opportunity that could help drive traffic.
By Alicia Kelso • March 20, 2019 -
What JAB Holding's IPO plans mean for Starbucks
The company wants to take its Acorn coffee and beverages business, which includes Peet's Coffee and Stumptown Roasters, public in the next two years.
By Alicia Kelso • Feb. 26, 2019 -
Starbucks' newest Bali location showcases coffee farming
The coffee chain's largest location in Southeast Asia highlights its sustainability and ethical farming practices, which have become increasingly important due to coffee's growing environmental and economic impacts.
By Julie Littman • Feb. 20, 2019 -
Starbucks' first all-day cafe could give it an edge in China
The global coffee giant's new concept could help its battle against Luckin, which has been threatening Starbucks' growth overseas.
By Julie Littman • Feb. 19, 2019 -
Luckin's US IPO turns heat up on Starbucks
The Chinese coffee startup's aggressive expansion and $2.9 billion valuation could give it more leverage over Starbucks, but only if it can sustain a profit given its heavy use of promotions and lower price point.
By Alicia Kelso • UPDATED: April 22, 2019 at 2:21 a.m. -
Investors bet on superfoods concept Everbowl
Serruya Private Equity's $3 million investment will help the chain nearly triple its locations in 2019, proving there may still be plenty of room to grow in the smoothie segment.
By Alicia Kelso • Feb. 01, 2019
