Free app launched to help UK hospitality sector cope with new table service rules

Posted Sep 28, 2020

A new app called TableRes will help pubs, restaurants and hotels comply with newly announced rules via their app which is being provided free-of-charge to medium and large restaurant chains in the UK. The TableRes App manages social distancing by eliminating face to face contact and enabling end to end contactless guest journeys through every type of restaurant.

More than half of Brits have called for contactless technology in restaurants to avoid the Covid-19 risk, according to independent research conducted by Censuswide. In addition, the research found that 81 per cent fear handling things that have been touched by many people, such as paper menus and cards. The results also revealed that most people would be more likely to visit a restaurant if it offered contactless order and pay on a mobile phone.

The TableRes app enables full-service restaurant customers to reserve a table and on arrival view the full menu, order, and then pay at the table, eliminating all contact with staff and physical items like paper menus, bills and credit cards. With takeout business booming for most restaurants, the TableRes App helps again by allowing customers to find the closest location in a chain, see the menu, order directly with the restaurant (no third party fees) and pre-pay for delivery, or pick up at the counter or kerbside – all on their smartphone.

Matthew Stubbs, CEO & Founder of BookingTek told Restaurant Dive: “We recognise that these are unbelievably difficult times for the hospitality sector. We want to do everything, we can, to help restaurant chains introduce the touchless technology that has become pretty much essential with the new government rules on table service. We also know that it’s almost impossible for operators to find extra cash, right now, for new technology.

Stubbs concluded, “That’s why we are covering the cost of the App ourselves. We are sure that, for many chains, this is a welcome life-line and for some, it may even be a life-saver.”