Delivery: Page 3

  • A Serve Robotics robot featuring the Uber Eats logo.
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    Courtesy of Serve Robotics
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    Serve Robotics raises $30M, goes public in reverse merger

    The delivery robot company, which merged with Patricia Acquisition Corp., will use the new financing to help deploy up to 2,000 robots with Uber Eats.

    By • Aug. 11, 2023
  • A Grubhub courier. Grubhub and Sonesta will offer delivery to 120 extended stay hotels.
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    The image by Elvert Barnes is licensed under CC BY-SA 2.0
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    Grubhub, Sonesta bring delivery to 120 hotels

    Customers at Sonesta’s Extended Stay and Simply Suites locations can order through the delivery platform’s app or through QR codes displayed by the hotel.

    By • Aug. 10, 2023
  • Explore the Trendline➔
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    Chris Hondros via Getty Images
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    Trendline

    The Restaurant Dive Outlook on 2022

    Restaurants are investing in labor-saving technology, wage hikes and new delivery strategies to prepare for a year that may still be squeezed by labor, supply chain and inflation pressure. 

    By Restaurant Dive staff
  • Taco Bell is testing a new design for its Go Mobile stores, pictured here.
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    Courtesy of Taco Bell
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    Taco Bell tests new Go Mobile design focused on digital, delivery

    The model features a walk-up window for digital and delivery orders in a bid to ease late-night operational challenges and trim development costs.

    By • Aug. 9, 2023
  • Target tests Starbucks orders and returns at curbside pickup.
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    Courtesy of Target
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    Target will offer free carside Starbucks delivery at over 1K stores

    Shoppers will be able to add Starbucks items to their Drive Up orders at 1,700 locations by October, in a boost to the coffee giant’s licensed store strategy.  

    By • Aug. 9, 2023
  • Jimmy Donaldson, or MrBeast, smiles and poses with other influencers in front of branding for his burger chain.
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    Dave Kotinsky via Getty Images
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    Virtual Dining Concepts sues MrBeast for breach of contract

    The platform alleges YouTube star James Donaldson’s public disparagement of his virtual restaurant brand “damaged if not destroyed” partnerships with vendors and suppliers, and caused customers to “abandon the brand.”

    By • Aug. 8, 2023
  • Wing Zone delivery
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    Permission granted by WIng Zone
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    Wing Zone unveils spinoff Hot Chicken concept in Las Vegas

    Wing Zone Hot Chicken and Wings Restaurant, which has one unit so far, is designed to capture consumer interest in the Nashville-inspired food.

    By • Aug. 8, 2023
  • Ordering takeout and delivery convenience food from an online Asian restaurant delivery meal from a smart phone.
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    YinYang via Getty Images
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    Foodservice customers want delivery with a side of loyalty, survey says

    Over 70% of respondents to a Tillster report expect to earn or use rewards when ordering at an in-store kiosk, and more than half want to use them when ordering online.

    By Jessica Loder • Aug. 8, 2023
  • An image of a blue sign with "IHOP" words.
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    Scott Olson via Getty Images
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    IHOP is adding 2 more virtual brands to its portfolio

    Delivery made up 13% of off-premise sales, while its loyalty program drove 6% of total sales during Q2, behavior that could support more virtual concepts. 

    By • Aug. 7, 2023
  • An image of three mobile pictures that showcase in-seat ordering from Uber Eats.
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    Permission granted by Uber Eats
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    Uber Eats expands in-seat delivery to Oracle Park in San Francisco

    After seeing significant demand for in-seat ordering at Yankee Stadium, Uber Eats has brought the feature to the San Francisco Giants’ home turf. 

    By • Aug. 3, 2023
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    Permission granted by MrBeast Burger/Virtual Dining Concepts
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    MrBeast sues Virtual Dining Concepts, aims to kill his virtual brand

    Beast Investments claims VDC’s rapid expansion of MrBeast Burger resulted in poor customer experiences and food quality, but VDC alleges the complaint is “riddled with false statements.”

    By • Aug. 2, 2023
  • The logos of all six of Woworks' brands.
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    Courtesy of Woworks
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    Woworks to offer 13 brands from Cloud Kitchens unit in San Francisco

    The ghost kitchen concept, called Wow Kitchen, will include menu items from seven virtual brands and its six fast chains under Woworks’ umbrella.

    By • Aug. 1, 2023
  • An exterior image of a white building with several tables and chairs. Signage says "DoorDash Kitchens."
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    Permission granted by Toni Zernik Photography for DoorDash
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    DoorDash opens virtual food hall in San Jose

    The company’s newest DoorDash Kitchens location will provide food from 10 local, regional and national restaurants for dine-in, delivery and takeout.

    By • July 31, 2023
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Just Eat Takeaway CEO: Grubhub sale attempt has been ‘complicated’

    Conversations with potential buyers have proven difficult due to the impact of existing fee caps, especially in New York City.

    By • July 27, 2023
  • A Grubhub worker and a JOCO bike.
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    Courtesy of Grubhub
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    Grubhub adds pickup credits, lowers fees for Grubhub+ members

    The delivery platform, which faces eroding marketshare, is strengthening its loyalty subscription program’s benefits to draw new customers. 

    By • July 25, 2023
  • A picture of a building with Domino's signage and a car parked on the left side.
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    Courtesy of Domino's
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    Domino’s September loyalty update will target takeout customers

    The updates, including a lower point redemption threshold, are expected to drive delivery sales and appeal to carryout diners, who tend to spend less. 

    By • July 24, 2023
  • A hand holding up a smartphone with ordering options from Domino's via Uber Eats.
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    Courtesy of Domino's
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    Domino’s hopes Uber Eats delivery deal will boost sales by 2024

    Pinpoint Delivery and the aggregator partnership will help the chain's U.S. delivery same-store sales, which declined again in Q2, to increase in the near future.

    By • July 24, 2023
  • Brinker International launched its second virtual brand, Maggiano's Italian Classics, in 2021.
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    Retrieved from Maggiano's Italian Classics on August 18, 2021
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    Friday Feedback: How are you thinking about virtual brands?

    Restaurant Dive wants to know if you are using delivery-only brands as part of your operations.

    By • July 21, 2023
  • A table with a laptop that has features from DoorDash.
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    Permission granted by DoorDash
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    DoorDash teams with ItsaCheckmate, Deliverect for easier restaurant signups

    Restaurant partners can sign up for DoorDash’s marketplace through some POS systems, allowing them to join the platform in days rather than weeks. 

    By • July 19, 2023
  • The new Saladworks in-store restaurant, in a Cincinnati Kroger
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    Courtesy of Saladworks
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    Woworks adds 7 virtual brands across its restaurant chains

    The Saladworks parent seeks to open new revenue streams for its franchisees via new concepts like Soup Works and Stack’d Sandwiches, despite volatility in the virtual brand segment. 

    By • July 13, 2023
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    Brandon Bell via Getty Images
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    Domino’s strikes deal with Uber Eats through 2024

    The companies will pilot an ordering partnership in four U.S. markets this fall before expanding nationwide. Domino’s will still deliver orders placed through Uber Eats.

    By • July 12, 2023
  • Image of delivery person with parcel
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    Permission granted by Mars Foodservices
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    Sponsored by Mars Foodservices

    How restaurants can leverage ghost kitchens

    Discover 10 ways ghost kitchens can drive efficiency and boost revenue for restaurant operators.

    July 10, 2023
  • A bicycle delivery person in a city checking an address on a mobile app.
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    South_agency/E+ via Getty Images
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    Judge grants temporary injunction against NYC delivery driver pay rule

    The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city.

    By • Updated July 10, 2023
  • An image of a woman preparing bags for takeout in a restaurant
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    Dejan_Dundjerski via Getty Images
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    NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months

    A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association. 

    By • June 29, 2023
  • Screenshots of DoorDash's updated Dasher features
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    Permission granted by DoorDash
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    DoorDash adds hourly pay option for drivers

    The company’s driver app also includes the ability for couriers to complete an order that will take them to their designated delivery areas. 

    By • June 28, 2023
  • An image of DoorDash rewards for stores
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    Permission granted by DoorDash
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    DoorDash enhances merchant platform with store rewards

    The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features. 

    By • June 28, 2023